Help Centre

6gam FAQ — Answers to Your Most Common Questions

Everything you need to know about your 6gam account, deposits, withdrawals, games, and more — answered clearly for Pakistan players.

Account Help Deposits & Withdrawals Games Security Responsible Gaming
40+
FAQ Topics Covered
PKR
All Transactions in Rupees
24/7
Platform Availability
5 min
Avg. Support Response

What Do You Need Help With Today?

Browse by topic or scroll through the full FAQ below. The most common questions from Pakistan players are all covered here.

Account & Login

Registration steps, login issues, password recovery, account verification, and keeping your 6gam account secure.

Deposits in PKR

How to deposit using JazzCash, Easypaisa, Raast, Bank Transfer or cards. Minimum amounts, processing times, and common deposit issues.

Withdrawals

How to request a PKR withdrawal, which methods are available, how long it takes, and what to do if your withdrawal is delayed.

Games & Lobby

Live Casino, Fish Games, Bingo, slots and Game Lobby explained — how to get started, bet levels in PKR, and how games work on 6gam.

Security & Privacy

How 6gam protects your account and personal data. What to do if you suspect unauthorised access, and how to update your details.

Responsible Gaming

Setting session budgets, self-exclusion, time management tools, and adult-only guidelines for safe and enjoyable gaming on 6gam.

Account & Login

Creating a 6gam account is straightforward and takes under two minutes. Head to the Register page, fill in your details — name, email address, mobile number, and a password — and submit. You will receive a confirmation email. Click the verification link in that email to activate your account. Once verified, you can log in, make your first PKR deposit, and start playing. Make sure the mobile number you register with matches the one linked to your JazzCash or Easypaisa wallet, as it is used for payment processing.

The most common reasons for a failed login are a mistyped password (check Caps Lock is off), using the wrong email address, or an outdated password saved in your browser. Try typing your credentials manually rather than relying on autofill. If you have genuinely forgotten your password, contact support at [email protected] with your registered email and they will guide you through the recovery process. Do not register a new account — duplicate accounts are against platform rules and can result in suspension of both accounts along with any PKR balance held in them.

No. 6gam permits only one account per player. Creating multiple accounts — even with different email addresses or mobile numbers — is a violation of the platform rules. If duplicate accounts are detected, both may be suspended and any PKR balance within them could be forfeited. If you have lost access to your original account, reach out to support at [email protected] and they will help you recover it rather than starting fresh.

Account detail changes — including email address and registered mobile number — need to be handled through the support team to protect your account security. Send a request to [email protected] from your currently registered email address and include the details you want updated. The team will verify your identity before making any changes. Keeping your registered mobile number current is especially important if you use JazzCash or Easypaisa for deposits and withdrawals.

Yes. 6gam is strictly for adults aged 18 and above. By registering and using the platform, you confirm that you meet this age requirement. 6gam takes responsible gaming seriously and does not permit underage players to participate in any games or financial transactions on the platform.
Deposits in PKR

6gam supports multiple PKR deposit methods for Pakistan players:
  • JazzCash — Mobile wallet transfer, usually processed within minutes.
  • Easypaisa — Widely available and fast; one of the most popular options among Pakistan players.
  • Raast — Pakistan's national instant payment system for direct account-to-account transfers.
  • Bank Transfer — Direct deposit from your bank account. Processing may take slightly longer depending on your bank.
  • Debit / Credit Cards — Card-based deposits are supported on the Deposit page.
  • Mobile Wallets — Additional wallet options are available. Check the Deposit page for the current full list.
All deposits are processed in PKR with no currency conversion fees.

JazzCash and Easypaisa deposits are typically credited within a few minutes. Raast transfers are also very fast under normal conditions. Bank Transfers can take longer depending on your bank — usually within a few hours during business days, though it can occasionally extend to the next working day. If your deposit has not appeared after the expected time, contact support at [email protected] and include your transaction reference number.

First, check that the mobile number you used to transfer matches the one registered with your 6gam account — a mismatch is the most common reason for delayed or unmatched deposits. Second, make sure the amount you sent matches a valid deposit amount. If everything looks correct but the funds have not arrived after 15–20 minutes, email [email protected] with your registered mobile number, the transaction ID from your JazzCash or Easypaisa app, the amount sent, and the time of the transfer. The team will investigate and credit the funds manually if the transaction is confirmed.

Minimum deposit amounts vary by payment method. The Deposit page shows the current minimum for each option when you are logged in. Generally, mobile wallet methods like JazzCash and Easypaisa have low minimum thresholds, making them accessible for players who want to start with a modest PKR amount. There is no maximum cap on deposits, though your wallet or bank may have its own daily transfer limits.
Withdrawals

Log in to your 6gam account and go to the Withdrawal page. Select your preferred method — JazzCash, Easypaisa, Raast, or Bank Transfer — enter the amount you wish to withdraw, and confirm the request. Withdrawals are sent back to the same method you used for your deposit wherever possible. Make sure your account details are up to date before submitting the request to avoid any delays.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours of approval. Raast transfers are typically fast once processed. Bank Transfer withdrawals may take one to two business days depending on your bank. Processing times can occasionally be longer during periods of high activity. If your withdrawal has not arrived within the expected window, check your account status on the Withdrawal page and contact support at [email protected] if needed.

Withdrawals can be put on hold or declined for a few reasons: the account details provided do not match the registered information, account verification is incomplete, the withdrawal amount exceeds your available balance, or there is an ongoing account review. In most cases, the support team will contact you to explain the specific reason. If you have not received any communication and your withdrawal has been pending for longer than expected, reach out to [email protected] with your withdrawal reference and they will update you on the status.

Minimum and maximum withdrawal amounts depend on the method selected. These limits are displayed on the Withdrawal page when you are logged in. If you need to withdraw a larger amount and are unsure whether it falls within the current limits for your chosen method, contact support before submitting the request.
Games & Game Lobby

6gam has a diverse game catalogue that covers several formats. The main sections are:
  • Live Casino — Real dealers running Roulette, Baccarat, Blackjack, and other classic table games around the clock.
  • Fish Games — Fast-paced skill-based shooting games where you bet in PKR and target fish for rewards.
  • Bingo — Multiple rooms with ongoing sessions at different ticket price points.
  • Game Lobby — A full catalogue of slots, crash games, and other formats that is updated regularly with new titles.
Browse the full list on the Game Lobby page after logging in.

Fish Games are arcade-style games where you control a weapon and shoot at fish moving across the screen. Different fish carry different point values, and your PKR bet determines the multiplier on your rewards. Each room on 6gam has its own theme, bet range, and difficulty level. After logging in, open the Fish Games section, pick a room that fits your PKR budget, and jump in. The gameplay is intuitive — most players get the hang of it within a round or two.

Yes. The 6gam Live Casino is fully optimised for mobile browsers on both Android and iOS. No app download is needed — simply open 6gam.com in your mobile browser, log in, and navigate to the Live Casino section. The live video streams are compressed for mobile data connections while maintaining clarity. For the best experience, a stable Wi-Fi or 4G connection is recommended.

The Wins page shows a live feed of recent notable payouts from players across the platform. It updates regularly and gives you a real sense of which games are currently active and what kind of results other Pakistan players are getting. It is not a predictor of future outcomes — each game round is independent — but it is a useful and transparent snapshot of what is happening on 6gam right now.

The Bingo section on 6gam runs multiple rooms simultaneously, each with different ticket prices in PKR. Log in, navigate to Bingo, browse the available rooms, and buy your tickets for the next draw. Each room has its own schedule — some run back-to-back while others have a countdown timer before the next game starts. Bingo is one of the more relaxed formats on the platform, making it a good option when you want to be in a game without constant active decisions.
Security & Privacy

6gam uses encrypted connections for all account and payment activity. Your personal details and PKR transaction data are stored securely and are never shared with third parties without your consent, except where required to process your payments. For full details on how your data is handled, refer to the Privacy Policy page.

Act immediately. Contact 6gam support at [email protected] and report the suspected unauthorised access. Include your registered email, a description of what you noticed (unexpected balance changes, unfamiliar activity, etc.), and the approximate time it occurred. The support team can review your account activity and take steps to secure your account. In the meantime, change your email password as well — since your 6gam account recovery is linked to it, securing your email is equally important.

No. 6gam support staff will never ask for your password during any support conversation — whether by email, chat, or any other channel. If anyone contacts you claiming to be from 6gam and asks for your password, PIN, or full payment card details, treat it as a phishing attempt and do not respond. Report it to the real support team at [email protected] immediately.
Responsible Gaming

The most effective approach is to decide on a PKR amount you are comfortable spending as entertainment before you start your session — and stick to it. Only deposit what you have set aside as your session budget. Once that amount is spent, close the session. Avoid chasing losses by depositing more than you planned. For additional self-management guidance and tools, visit the Responsible Gaming page.

Yes. If you feel you need a break from gaming — whether for a few days or longer — contact 6gam support at [email protected] and request a temporary suspension or self-exclusion period. The team will process your request and your account will be restricted for the duration you specify. Any PKR balance in your account will remain untouched. You can also visit the Responsible Gaming page for more information on available options.

Some common signs to watch for include: spending more PKR than you can afford, gaming to recover previous losses, feeling anxious or irritable when not playing, neglecting other responsibilities because of gaming sessions, or borrowing money to fund your gaming. If any of these sound familiar, it is worth stepping back and considering a break. Gaming on 6gam is designed to be enjoyable entertainment — if it stops feeling that way, that is a signal worth paying attention to. Reach out to support or visit the Responsible Gaming page for guidance.

Still have a question? If your question is not covered in the FAQ above, the 6gam support team is available to help. Reach out at [email protected] with as much detail as possible — your registered email, the issue you are facing, and any relevant transaction references — and the team will get back to you promptly.

Join 6gam Today — Register in Under Two Minutes

Still have questions? The FAQ above covers the most common ones, and support is always available at [email protected]. When you are ready — create your free account, deposit in PKR via JazzCash or Easypaisa, and enjoy Live Casino, Fish Games, Bingo, and more .

Free to Register Deposit in PKR 18+ Only Mobile Friendly

18+ only. Gaming on 6gam is for adults and is intended as entertainment. Set a budget, play within your means, and take regular breaks. If gaming stops being fun, take a break. Visit our Responsible Gaming page for self-management tools and guidance.